Terms and conditions

Returns

clickhere2shop is proud to be able to offer a 30 day return policy for purchases made through clickhere2shop as well as through partner channels. To qualify for a refund, the product must be returned within 30 days of delivery. A restocking fee of up to 20% may apply. Products returned after 30 days of delivery are eligible for replacement or exchange only.

Original shipping costs and return shipping costs are refunded without penalty only if the received item was defective, damaged at the time of receipt, or if the incorrect item(s) has been received. If a product is returned for any other reason, original shipping costs are not refunded, even if the original order included free shipping. Orders that are refused, undeliverable, or otherwise unable to reach the customer due to customer error may be charged return shipping in additional to the original shipping charges. clickhere2shop inspects all product returned to its warehouses, and, if the item is found to not be defective, shipping fees will apply and/or a partial refund may be issued.

Return credits are issued within 24 hours once the item is received and Checked. Please note that shipping charges on Purchase are non-refundable. The cost of return shipping will be deducted from your refund.

How do I return a product?

To return a product, please contact our customer service team. At that time you will be issued an RMA (Return Manufacturer Authorization) number and provided instructions for how to return your purchase. Please be sure to refer to our return policy to ensure your product is eligible for return. If you are outside the 30 day return policy window, your purchase may only be eligible for replacement or exchange.

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